Product Description QL2.1 16 mm Hook with handle complete with 8, 10 and 12 mm reduction inserts for Office-Bag and Commuter-Bag. Compatibility:Office-BagCommuter-BagCommuter-Bag TwoManufacturer Number:E192 Manufacturer's Guarantee:ORTLIEB gives a 5-year guarantee from the date of purchase on defects that are due to insufficient or faulty processing of the materials used. You can find out about the exact warranty conditions here. Contents:2 x ORTLIEB QL2.1 (16 mm) hooks with plastic handle2 x insert for snap hook 12 mm2 x insert for snap hook 10 mm2 x insert for snap hook 8 mm Manufacturer: ORTLIEB Sportartikel GmbH Rainstraße 6 91560 Heilsbronn Germany info@ortlieb.com