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Frequently Asked Questions
What is SantEnt's background?
Established in 1977 by Late Om Prakash Bhandari with 20+ years of experience as the Procurement Head of bearings for a top Indian conglomerate
Our current management from 2nd & 3rd generations of the family have Engineering and MBA education from the top institutions of India
We are a team of 15 professionals today looking after various functions
Our customers love us for genuine products, timely deliveries, personalised service and rock-bottom pricing with almost 5 decades of experience in the bearings and power transmission industry
Is SantEnt authorised in all the products listed here?
We are Authorised Industrial Distributors of Schaeffler, FAG, INA, FYH and Optibelt
Apart from these, we have customer specific authorisation for most of the premium brands
Even in cases where we are not authorised, we have a robust and global sourcing network spread over 50 countries from where we are able to arrange products within 4-5 working days
We have wide and repeat customer base for the following brands: - Timken, Dodge, Nadella, Gamet, Ezo, Bosch-Rexroth, NSK, RHP, SKF, Beco, IBC, Bower, Link-Belt and GRW
What about the originality and warranty on the products?
With almost 5 decades of experience in the market, SantEnt's customers know and vouch for the fact that SantEnt is engaged only in the trade of 100% Genuine and Unused Products
However, in case you have any concerns about our claim, please ask us for 'Product Pictures' and 'Customer References' prior to ordering, and we won't disappoint :)
We offer a limited warranty against manufacturing defects of the products supplied so that there's one less thing for you to worry about
I have some technical queries or requests, who should I ask?
Yes, we offer global shipping by Air Freight (FedEx/DHL/UPS) and by Sea Freight
We reserve the right to decline service to potential overseas customers in case of (but not limited to) conflict of interest or policy violation with SantEnt's key Stakeholders, Suppliers, Principals, OEMs and SantEnt's own business interests.
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